View your PRIME STORE orders and open the tracking details for each shipment.
Sign in with the same email address you used at checkout. Your order details stay private and are available through your secure customer account.
Find your shipment
- Open your order in your account.
- Find the shipment or fulfillment details.
- Open the tracking link, when available, for the carrier's latest delivery updates.
Prefer to use your email?
Open your order confirmation email and select View your order. If you received a shipping confirmation, you can also use the tracking link in that message.
Tracking help
No tracking number yet?
Tracking appears when it has been added to your shipment. If your order has not shipped, a carrier tracking number may not be available yet.
Tracking has not updated?
A shipping label can be created before the carrier receives or scans the package. Updates depend on the carrier; a new scan may not appear immediately. Check the tracking link again or contact us if you need help.
More than one package?
Your order may have separate shipments. Check each shipment's tracking link for its own delivery status.
Cannot find your order?
Check that you are using the email address entered at checkout. If you ordered using a phone number or still need help, contact our support team with your order number. Never send your password or sign-in code.